[Yaesu] Service Assistance

[Deon Erwin]

I once required some parts for a faulty transceiver which was years out of
warrantee.  This was in the days before email and I wrote to Japan, listing
the components and enquiring about availability.  Yaesu never sent me a
reply, but they sent all the components on my shopping list - free of
charge.

About two years ago a friend required a HAND mic for his mobile transceiver.
I made enquiries by email to Japan and they requested his mailing address.
A few weeks later he received a CORDLESS mic in the mail - free of charge.

Now I have a VCR that needs fixing ...

Deon ZR1DQ

----- Original Message -----
From: "Jon Ogden" <na9d@speakeasy.net>
To: "Fred Wittman" <wittfa19@earthlink.net>; "Roger Huntley"
<huntleyr@huntleypascoe.com>; <yaesu@mailman.qth.net>
Sent: Friday, February 14, 2003 7:57 PM
Subject: Re: [Yaesu] Service Assistance

: I never had anything but EXCELLENT results from Yaesu customer service.
: This includes service, ordering parts (including some odd ones that they
had
: to search for), etc.
:
: Jon