[TrunkCom] re: Technical knowledge

Thu, 10 Jan 2002 18:36:05 -0500

Why do people buy RS scanners.  I do a lot of business at RS but have always
ordered scanners directly from Uniden.  Why put up with a clone when you can
have the real thing.  Scanner cos that retail directly from Uniden advertise
in Firehouse Magazine EVERY month.

RICK BORGMAN wrote:

> let's hope you don't get bounced from the list for expressing an opinion
>
> At 01:05 PM 1/9/2002, you wrote:
> >I cannot find without being vulgar, enough degrading words to describe
> >most RS staff. These greedy morons being the only electronics show in
> >town in many places are a real turnoff insofar as the people they hire.
> >All I do anymore is enter the store go the counter and say give me a
> >e.g. 95-200 widget. pay and leave, If I am browsing, and the "sales
> >clerk" says may I help you, I will say no thank you, If he really hangs
> >dumbly over my shoulder, I tell him to go and catch flies if he has the
> >ability to do so and if I need help I will call.
> >
> >Sometimes I purposely ask a question about how a product works based on
> >its electronic principle and when he starts to look bewildered and
> >begins to twitch, I proceed to drill him further as to just why he would
> >be present in an electronics shop and not be properly trained. Often it
> >is the store manager who i wind up berating.
> >
> >I am negativly fueled because in the late 1980's a real technically
> >orientated manager got fired by those RS idiots because his total year
> >sales volume had dropped 2% from the previous year. Need I go on that
> >his replacement was as dumb as a stump.
> >
> >I dearly miss the Allied Radio shack, Lafayette Radio and other ma and
> >pa shops where people knew their stuff. 30 years back, many of the RS
> >clerks were technically orientated not these pimpled faced punks who
> >only want to look slick, be cool and know nothing who only know fast
> >sales pitches drilled into their skulls during their "Saturday Morning
> >indoctrination sessions as mandated by Fort Worth.
> >
> >I feel real alone these days with few experts to call upon for help.
> >Thank god there are a few of the real amateur radio operators that have
> >real technical backgrounds I can bounce ideas off of.
> >
> >If there are any RS higherups wishing to defend this , the only
> >acceptable rebuttal would be the hiring of technically orientated
> >people. Any jerk can ring up a sales with todays Pavlove's dogs style
> >computer based cash registers which even count out the change for the
> >dummies.
> >
> >Sorry, but this is a real sore spot of contention for me the past
> >decade.
> >
> >Mark A. Walker
> >AV Services
> >419 530 - 7712
> >Customer Services Hotline: 530 - 2428
> >Visit us on the web at: http://avs.utoledo.edu
> >customer services email: [email protected]
> >
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