[TrunkCom] re: Technical knowledge

Thu, 10 Jan 2002 15:28:46 -0700

let's hope you don't get bounced from the list for expressing an opinion

At 01:05 PM 1/9/2002, you wrote:
>I cannot find without being vulgar, enough degrading words to describe
>most RS staff. These greedy morons being the only electronics show in
>town in many places are a real turnoff insofar as the people they hire.
>All I do anymore is enter the store go the counter and say give me a
>e.g. 95-200 widget. pay and leave, If I am browsing, and the "sales
>clerk" says may I help you, I will say no thank you, If he really hangs
>dumbly over my shoulder, I tell him to go and catch flies if he has the
>ability to do so and if I need help I will call.
>
>Sometimes I purposely ask a question about how a product works based on
>its electronic principle and when he starts to look bewildered and
>begins to twitch, I proceed to drill him further as to just why he would
>be present in an electronics shop and not be properly trained. Often it
>is the store manager who i wind up berating.
>
>I am negativly fueled because in the late 1980's a real technically
>orientated manager got fired by those RS idiots because his total year
>sales volume had dropped 2% from the previous year. Need I go on that
>his replacement was as dumb as a stump.
>
>I dearly miss the Allied Radio shack, Lafayette Radio and other ma and
>pa shops where people knew their stuff. 30 years back, many of the RS
>clerks were technically orientated not these pimpled faced punks who
>only want to look slick, be cool and know nothing who only know fast
>sales pitches drilled into their skulls during their "Saturday Morning
>indoctrination sessions as mandated by Fort Worth.
>
>I feel real alone these days with few experts to call upon for help.
>Thank god there are a few of the real amateur radio operators that have
>real technical backgrounds I can bounce ideas off of.
>
>If there are any RS higherups wishing to defend this , the only
>acceptable rebuttal would be the hiring of technically orientated
>people. Any jerk can ring up a sales with todays Pavlove's dogs style
>computer based cash registers which even count out the change for the
>dummies.
>
>Sorry, but this is a real sore spot of contention for me the past
>decade.
>
>Mark A. Walker
>AV Services
>419 530 - 7712
>Customer Services Hotline: 530 - 2428
>Visit us on the web at: http://avs.utoledo.edu
>customer services email: [email protected]
>
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