[Test-Equipment] A.G.Tannenbaum

[wabate]

  Don't know if you are aware but the owner retired some years ago.  I 
think the son runs the business now.  Met him once.  I was not 
impressed.  Don't think they sell the tubes, components as they used to. 
  Used to visit but I believe they are strictly mail order now.  Just 
manuals.

Also it was his holidays.

Bill, K3PGB

Richard Knoppow wrote:
>   I wrote a complaint to this list a few days ago. I think I may have 
> accidently sent it to a member rather than the list. If I did this I 
> appologize.
>   In any case I finally got the manual I ordered. I don't know what 
> happened there. I ordered the manual via their e-mail site nearly a 
> month ago and never received any kind of acknowledgment.  I tried 
> calling them on the phone but never got a reply to messages and was not 
> able to get through at all at one point. I sent an e-mail explaining 
> what was happening about a week ago. This was responded to via e-mail a 
> couple of days later and the manual came today. I wonder if there was 
> illness there or something that interfered with business. In any case, 
> the manual is of very good quality. I am a little put out by the length 
> of time and amount of effort it took to get action but it may have been 
> an unsual circumstance, I will probably try them again.
>   I was able to fix the calibrator, which works fine, but did it before 
> the manual came:-) Nonetheless its nice to know what the official tuning 
> procedure is.
> 
> ---
> Richard Knoppow
> Los Angeles, CA, USA
> dickburk at ix.netcom.com
> 
> 
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