[TenTec] ten-tec
tbeltran
[email protected]
Tue, 13 Jan 2004 14:24:55 -0800
> now try taking your jap radio to there repair place tell them you messed
it up and see if they fix it for free
I think TenTec has great support, but I would imagine with any business,
there will be some dissatisfied customers (either appropropriately or
inappropriately so), as well as satisfied customers. I have several
Powermites and an Argonaut 509, and TenTec has been very helpful. The
Orion is a very impressive rig. But I also have a Yaesu, and I had a
similar experience, where I drove down to the Yaesu facility in Costa Mesa,
CA. The Yaesu folks were very friendly and helpful - they suggested a
restaurant where I could go while they repaired my rig. When I returned
they had replaced parts on the antenna tuner board and like TenTec, they
checked it over and made sure everything was up to spec.
One more thing - the reason I was attracted to ham radio, back in the late
'60s, was the ability to talk with folks in other countries. I enjoy
talking to JA's and find them as a group, to be mostly considerate hams who
are a joy to work. In fact, I cannot think of a bad experience I've had with
hams from Japan. I wonder if it is necessary, in comparing radios, to use a
perjoritive word such as "jap radio," "rice box," or other such terms to
describe radios made in Japan, at least in part by fellow (albeit japanese)
hams. There must be other ways to register one's patriatism then by using
such terms to describe persons from another country. Tom W6EIJ