[SixClub] LOUSY MFJ RESPONSE

[Roger (K8RI)]

You rarely hear me say anything negative, let alone about a specific 
company but:

Problems, Yes, but not the same.
I had a discussion with them on purchasing equipment with "share ware" 
programs which turned out to be trial ware. To be fair the distinction 
is becoming more and more profaned which causes a good deal of 
confusion. OTOH the rep I talked to was downright rude and appeared to 
care less about the distinction or that I was talking about part of my 
profession.

His position about me purchasing a piece of equipment with expectations 
based on advertising that was wrong, was basically, "tough". I had it, 
it was mine, and they were not going to do anything about it including 
not allowing me to return said item.

73

Roger (K8RI)

On 7/2/2010 4:30 PM, hsgorden at comcast.net wrote:
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> I have a 3 element mfj 6m beam that took a fall during a summer storm and broke an REFLECTOR element.
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> I wrote to MFJ at the above address and never received a reply -- today i finally got ahold of some JERK in tech support who says I not have to call the ANTENNA SHOP to get p/n and costs for the replacement parts.. of course their phone number doesn't ANSWER -
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> Anybody else have these kind of problems with this company?
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> howard W3CQH
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