[R-390] Re: UPS is Garbage

Sun, 17 Nov 2002 09:53:25 -0500

Well Barry, I think what people are a bit sore about is the fact that
a handle and a couple of crystals are not worth $150.  Also Rick could
have been a nice guy by just giving the person that spent $1000 on
one of his radios a $10 handle.  In defense of Bill, his posts certainly
were not malicious and he only revealed Rick's name after being
asked by multiple folks on this list.  If he really threatened to "poison"
any talk about Rick, I certainly do not see it.  I think Bill just needed
to vent a little bit and he did it respectfully.  He only mentioned names
after he was asked and could have been a lot more malicious.
You state that "He (Rick) didn't feel  that you (Bill) should get all of the
claim money from UPS".  My question to Rick is why he has not sent
the balance of the $150 back to Bill?.
I don't doubt Rick is a good guy, but he certainly needs a better defence
than this.  Maybe he just made a bad judgement call.  Maybe Bill is really
at fault.  In most conflicts such as this I find that the truth usually lies
somewhere in the middle.  From what has been laid out here it looks like
Rick was not reasonable.

This is just my humble opinion.

Scott

----- Original Message -----
From: "blw" <[email protected]>
To: <[email protected]>
Sent: Saturday, November 16, 2002 9:28 PM
Subject: [R-390] Re: UPS is Garbage

> Bill,
>
> Since I've talked to Rick Mish in the past and found him an unusually nice
> guy to deal with I decided to ask him his side of this story. I've been on
> R-390A lists for a long time, and I've never read anything bad about him.
To
> the contrary, everyone seems to universally agree on his honesty and
quality
> work.
>
> Well, he said just about everything you did....to a point. He didn't feel
> that you should get all of the claim money from UPS to do your own repairs
> AND demand the replacement parts from him for free. He did say that he
> offered to do the claim paperwork, repairs, and repacking for you but you
> decided to not trust the radio to a shipper again. He said that he
suggested
> some other shipping options to you but you turned those down.
>
>  I felt it wasn't fair to rake a guy over the coals without him being
around
> to offer his side of things. I'm glad I contacted him so that both sides
are
> heard. There are some great guys who do qreat work on boatanchors. Rick,
> Chuck, Dan, and Al are a few. I think those guys deserve their input if
> someone is disgruntled and starts saying things about their work.
>
> Go ahead and flame me if you want. But, Rick said one thing that sort of
> bothers me about this whole mess. He said that you swore you would poison
> any talk about him in the future. I hope this isn't what you are trying to
> do now.
>
>
>
> Barry Williams
>
>
>
>
> > From: "Bill Keller" <[email protected]>
> > Date: Thu, 7 Nov 2002 11:40:07 -0600
> > Cc: <[email protected]>
> > Subject: Re: [R-390] Re: UPS is Garbage
> >
> > I'm brand new to the net, so If I'm breaking any rules by mentioning
names
> > on the net, someone please let me know.  But to answer Dan & Bob's
question,
> > the restorer was, surprisingly, Rick Mish.  To be as fair as I can to
Rick,
> > he did send me a rack handle to replace the one that UPS had sheared off
the
> > right side of the receiver and four used crystals to help get the radio
> > working right again.  According to the local UPS investigator, the radio
had
> > gotten caught on a conveyor mess-up and the box damaged.  It was then
flung
> > off the conveyor onto a concrete floor shearing off the right side rack
> > handle and damaging the front panel.  They thought it then bounced and
came
> > back down on the bottom left side of the front panel and doing damage
there.
> > The thing is it wasn't supposed to have been on the conveyor in the
first
> > place.  Rick was extremely critical of UPS and urged me to take them to
the
> > cleaners and get every penny of reimbursement for the damage.  But he
didn't
> > want the radio sent back to him for repair because, as he told me, he
had a
> > back log of other work it would cut into and that UPS would never give
him
> > his money for the work.  Anyway, the thing that really upset me was
that,
> > while I was waiting patiently for over a year trying to get UPS to
settle
> > the claim with me, Rick and UPS had already made another deal on the
side
> > for their own mutual benefit, and no one bothered to tell me about it.
I
> > wrote a letter to both UPS and Rick and told them how I felt about the
way
> > this matter had been handled, but I never got any response from either
one.
> > Bill K.
>
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