[PCR-1000] search for Bonito Radiocom Software 4.0 !

[mikea]

On Mon, Mar 22, 2004 at 01:18:37PM -0500, A10382 wrote:

> Icom's 'policy' about software for the PCR1000 radios (including the PCR100)
> seems a bit bizarre and way out of step with how they operate for other
> product lines.  The same statement can me made comparing Icom's PCR1000
> policies Vs. that of their competitors like WinRadio.  It seems that the
> PCR1000 product managers are way out of step with Icom's typical customer
> relationship strategies - or are just trying to cover up some bad software
> design and engineering.., all of which would be easier to fix than make
> excuses for.

I suspect that it's a _LOT_ more likely that the Icom product manager 
for the PCR100 and PCR1000 line is trying to cover up bad hardware or
firmware design. The radios appear to be _extremely_ vulnerable to 
having some or all of the configuration data destroyed by garbage on
the serial link. 

And their behavior has caused me to resolve that this, the first Icom
product I've ever bought, will also be the last -- until Icom changes 
its ways.

If there are any Icom employees or managers lurking, you should print
this and take it up the line to someone with the stroke to change this
behavior. Driving business away is _not_ a good business model.

-- 
Mike Andrews
mikea@mikea.ath.cx
Tired old sysadmin