[Icom] Getting a reply from Icom by email

Sun, 23 Feb 2003 10:57:53 -0700

Hi,
This little OT.
Regarding Japanese customer service. Long time ago when we were using 
fountain pens,
I had worn out Pilot pen which gave me long service(received it as 
university grad. gift then)
I sent for a new pen tip with couple dollars, In return I got a letter 
thanking me for using their
product and brand new pen to show their appreciation. Do we see this 
kind of service these
days?
73,
Tony, VE6CGX

Lou Roppoli wrote:

>I sent a request to Icom Canada to find out when my Pro was manufactured
>(via serial number). They did reply and told me that they do not have
>that information available.  (2 days response time) at the same time I
>also emailed Icom Japan with the same request. Not only did they tell me
>when the pro was manufactured (April 2002) but I got the answer the next
>day...
>
>
>
>Lou Roppoli VA3PGS
>
>
>-----Original Message-----
>From: [email protected] [mailto:[email protected]] On
>Behalf Of Brian K. Gaskamp
>Sent: Sunday, February 23, 2003 8:53 AM
>To: [email protected]
>Subject: [Icom] Getting a reply from Icom by email
>
>Has anybody on this list ever sent a email to Icom via their webpage?
>I had a question for them about a Icom radio and it just hit me
>overnight
>that I never got a reply back from them, its been at least 3 weeks now.
>
>Anybody ever tried the same thing and what was you're result.
>
>Thanks and 73,
>Brian
>
>KA5BKG
>
>
>----
>Your Moderator: Dick Flanagan W6OLD, [email protected]
>Icom Users Net: Sundays, 1700Z, 14.315 MHz
>Icom FAQ: http://www.qsl.net/icom/
>
>----
>Your Moderator: Dick Flanagan W6OLD, [email protected]
>Icom Users Net: Sundays, 1700Z, 14.315 MHz
>Icom FAQ: http://www.qsl.net/icom/
>
>  
>