[Icom] happy ending to the texas tower customer non-service

Mon, 25 Mar 2002 22:14:36 -0500

Paul what was wrong with your Pro or was it the 746Pro??? I would be
interested to find out. I am sorry to hear you are having so much trouble
but I can't blame you for how you feel. 73, Steve, NX1G

----- Original Message -----
From: "paul" <[email protected]>
To: <[email protected]>
Sent: Monday, March 25, 2002 10:01 PM
Subject: [Icom] happy ending to the texas tower customer non-service

> good news and bad news..  i found an icom service center in my area.. for
my
> 3 week old $1800 radio that texas tower said they would not stand
behind...
> however they were icom avionics service.  i phoned them  and they said
> "bring it in"  they turned it around in 90 minutes and i was on my way..
> they even said that if they could not fix it ..  they would ups it to icom
> no charge to me..  they are interested in customer service..  fantastic
> people...  now as for  texas tower and  the 3 week old $1800  "its yours
now
> dont get your nuts caught in the door on the way out"  attitude..  they
blew
> off the wrong person..  i am going to stand in front of their booth at
> dayton  with a megaphone and announce for 3 days about their.. "give me
your
> money and f.... you policy"  paul
>
> ----
> Your Moderator: Dick Flanagan W6OLD, [email protected]
> Icom FAQ: http://www.qsl.net/icom/
>