[Ham-Mac] iMac crash

[EZ Rhino]

I'm happy that most of the group have had trouble free computers.

I can understand a hard drive or a monitor wearing out over time.   
Just not in a year or two.

Chris
(Big believer in back-up hard drives!!)




On Apr 24, 2008, at 11:39 , Robert C. Smithwick wrote:

Fr\iends - - -

My G-4 iMac is about two years old, running OSX - 10.5.2, w/ 2 GHz. etc.

Never a problem of any kind.   Nothing. Nada. No "problemo" - - -

de/smitty/w6cs



> Chris:
>
> My son-in-law just had a similar experience with a different  
> ending, although him machine was still covered under Applecare.
>
> He had a 17" iMac, and over the last eight months they replaced the  
> display, the logic board and the power supply. Al this was done at  
> the Apple store in Danbury, Connecticut. It developed another  
> problem and the fella on the Applecare line suggested he let them  
> replace to PS again. To this my replied, no I want another  
> computer. Just what's currently equivilent to what I have now. The  
> CS guy said he'd get his supervisor on the line. The super told him  
> OK and two days later Dave had a new 20" iMac.
>
> I must say that, with my family, we have had nothing but excellent  
> experience with Apple's customer service and Applecare. Between the  
> three families we have a total of two iMacs, a G4 tower, four  
> iBooks and a MacBoook Pro. Everything that has needed to be done  
> was taken care of at an Apple store.
>
> I'm sorry you have had a different experience, but I will say  
> AppleCare is money VERY well spent.
>
> 73,
>
> Lon - W3LK
> Naugatuck, Connecticut
>
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-- 
Robert C. Smithwick, DDS
25215 La Loma Drive
Los Altos Hills, CA   94022-4540
Telephone; 650  948-3209
Fax:  650  948-8438

http://www.medishare.org/
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