[Ham-Mac] iMac crash

Robert C. Smithwick rsmithwick at neopolitans.net
Thu Apr 24 13:39:17 EDT 2008


Fr\iends - - -

My G-4 iMac is about two years old, running OSX - 10.5.2, w/ 2 GHz. etc.

Never a problem of any kind.   Nothing. Nada. No "problemo" - - -

de/smitty/w6cs



>Chris:
>
>My son-in-law just had a similar experience with a different ending, 
>although him machine was still covered under Applecare.
>
>He had a 17" iMac, and over the last eight months they replaced the 
>display, the logic board and the power supply. Al this was done at 
>the Apple store in Danbury, Connecticut. It developed another 
>problem and the fella on the Applecare line suggested he let them 
>replace to PS again. To this my replied, no I want another computer. 
>Just what's currently equivilent to what I have now. The CS guy said 
>he'd get his supervisor on the line. The super told him OK and two 
>days later Dave had a new 20" iMac.
>
>I must say that, with my family, we have had nothing but excellent 
>experience with Apple's customer service and Applecare. Between the 
>three families we have a total of two iMacs, a G4 tower, four iBooks 
>and a MacBoook Pro. Everything that has needed to be done was taken 
>care of at an Apple store.
>
>I'm sorry you have had a different experience, but I will say 
>AppleCare is money VERY well spent.
>
>73,
>
>Lon - W3LK
>Naugatuck, Connecticut
>
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-- 
Robert C. Smithwick, DDS
25215 La Loma Drive
Los Altos Hills, CA   94022-4540
Telephone; 650  948-3209
Fax:  650  948-8438

http://www.medishare.org/


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