[Ham-Computers] Purchasing via Amazon.com

[doc at kd4e.com]

Have you considered a phone call to Amazon.com's customer support?

> This is pretty much an off-topic question, but have a problem.
>
> I'm on a long RV-ing vacation.  My new Garmin 855 GPS seems to be
> heat-sensitive, and I want to purchase a  mount that will secure it to
> an air conditioner vent.  Amazon.com has one and I want a family member
> to purchase it and send it to me.  She can use a computer ok, receive
> email, surf the web, but had major problems with Amazon.com.  I usually
> have a non-secure wifi connection, so don't want to send password and
> credit card info on-line and make the purchase myself.
>
> I went through the steps with a cell-phone, but had to stop when my
> password was requested.  After a number of attempts, she reached the
> final screen before actually purchasing, and the item (
> http://www.amazon.com/Arkon-GN047-Removable-Mount-StreetPilot/dp/B0015A6YN6
> <http://www.amazon.com/Arkon-GN047-Removable-Mount-StreetPilot/dp/B0015A6YN6>
> )  was there,  four times.  I don't mean a quantity of four, four
> separate purchases of the same item. How can three of them be removed?
> Starting again probably would result in five items, as the shopping cart
> doesn't empty automatically.
>
> Can someone help me, in super-detailed language that I can relay to
> her?  For example, if there is a delete button on a screen, what is it
> called, what does it look like, and where is it located?  I had trouble
> with her finding the add to shopping cart button, so a general comment
> doesn't help..
>
> Jim.



-- 

Thanks! & 73, doc, KD4E
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