[Ham-Computers] Purchasing via Amazon.com

[Mary Broderick]

There should be a button next to each item that allows the purchaser to 
change the quantity ordered or remove the item completely.  


doc at kd4e.com wrote:
> Have you considered a phone call to Amazon.com's customer support?
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>> This is pretty much an off-topic question, but have a problem.
>>
>> I'm on a long RV-ing vacation.  My new Garmin 855 GPS seems to be
>> heat-sensitive, and I want to purchase a  mount that will secure it to
>> an air conditioner vent.  Amazon.com has one and I want a family member
>> to purchase it and send it to me.  She can use a computer ok, receive
>> email, surf the web, but had major problems with Amazon.com.  I usually
>> have a non-secure wifi connection, so don't want to send password and
>> credit card info on-line and make the purchase myself.
>>
>> I went through the steps with a cell-phone, but had to stop when my
>> password was requested.  After a number of attempts, she reached the
>> final screen before actually purchasing, and the item (
>> http://www.amazon.com/Arkon-GN047-Removable-Mount-StreetPilot/dp/B0015A6YN6
>> <http://www.amazon.com/Arkon-GN047-Removable-Mount-StreetPilot/dp/B0015A6YN6>
>> )  was there,  four times.  I don't mean a quantity of four, four
>> separate purchases of the same item. How can three of them be removed?
>> Starting again probably would result in five items, as the shopping cart
>> doesn't empty automatically.
>>
>> Can someone help me, in super-detailed language that I can relay to
>> her?  For example, if there is a delete button on a screen, what is it
>> called, what does it look like, and where is it located?  I had trouble
>> with her finding the add to shopping cart button, so a general comment
>> doesn't help..
>>
>> Jim.
>>     
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