[Elecraft] Windows 10 Update Breaks COM Port for K3 & P3 Utilities

[Mark Wheeler]

Tom,

Earlier today I did delete the driver as you describe, but I did not know there were drivers on the Elecraft website. I’ll check it out tomorrow. 

Thanks for the suggestion.  

Mark
WU6R 

> On May 28, 2018, at 8:29 PM, Tom <tomb18 at videotron.ca> wrote:
> 
> Hi,
> The first thing I would do at this point, is to go into the device manager and select "Properties" for the driver.  Next select the "Driver" tab and then click on "Uninstall Device" and  Make absolutely sure that you select "Delete the driver software"
> 
> That will get rid of it.
> Next download the appropriate drivers from the Elecraft site or use the link for it.  Unplug your USB cable to the radio, install  and only plug in the cable when directed or the install is complete.
> Never do an "Update Driver".  In many cases Windows will substitute a universal driver that may not do what you want.
> 
> Now with the latest Windows 10 update, some changes have been made to the Privacy settings on your computer, specifically devices that act as Microphones, one of which is probably the USB codec that Elecraft uses. Make sure it is set to allow.
> 73 Tom
> va2fsq.com
> 
> 
> 
> 
> -----Original Message----- From: Mark Wheeler
> Sent: Sunday, May 27, 2018 10:29 AM
> To: elecraft at mailman.qth.net
> Cc: Mark Wheeler
> Subject: [Elecraft] Windows 10 Update Breaks COM Port for K3 & P3 Utilities
> 
> With the latest Windows 10 update earlier this week, my K3S and P3 can no longer communicate with my Windows 10 PC via the USB cables.  I’ve gone into Device Manager and right clicked on the COM12 device drive and clicked “update driver” and that updated from a 2016 driver to a 2017 CM port driver, but neither connect the PC to my K3S or P3.  Any suggestions?  Thank you.
> 
> Mark
> WU6R
> (formally KM6HFR)
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