[Elecraft] Windows 10 Update Breaks COM Port for K3 & P3 Utilities

[Tom]

Hi,
The first thing I would do at this point, is to go into the device manager 
and select "Properties" for the driver.  Next select the "Driver" tab and 
then click on "Uninstall Device" and  Make absolutely sure that you select 
"Delete the driver software"

That will get rid of it.
Next download the appropriate drivers from the Elecraft site or use the link 
for it.  Unplug your USB cable to the radio, install  and only plug in the 
cable when directed or the install is complete.
Never do an "Update Driver".  In many cases Windows will substitute a 
universal driver that may not do what you want.

Now with the latest Windows 10 update, some changes have been made to the 
Privacy settings on your computer, specifically devices that act as 
Microphones, one of which is probably the USB codec that Elecraft uses. 
Make sure it is set to allow.
73 Tom
va2fsq.com




-----Original Message----- 
From: Mark Wheeler
Sent: Sunday, May 27, 2018 10:29 AM
To: elecraft at mailman.qth.net
Cc: Mark Wheeler
Subject: [Elecraft] Windows 10 Update Breaks COM Port for K3 & P3 Utilities

With the latest Windows 10 update earlier this week, my K3S and P3 can no 
longer communicate with my Windows 10 PC via the USB cables.  I’ve gone into 
Device Manager and right clicked on the COM12 device drive and clicked 
“update driver” and that updated from a 2016 driver to a 2017 CM port 
driver, but neither connect the PC to my K3S or P3.  Any suggestions?  Thank 
you.

Mark
WU6R
(formally KM6HFR)
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