[Elecraft] Elecraft customer service

Phil Kane k2asp at kanafi.org
Wed Mar 28 22:41:50 EDT 2018


On 3/28/2018 5:43 PM, Rick Tavan wrote:

> Another thing to check for missing packages is your neighbors.

Good advice.  One other "wrinkle".  In general, I have goods sent to my 
P.O. Box unless he nature of the order indicates freight delivery or the 
shipper prefers home delivery.  In general, the USPS has been good, but 
lately I had not one, not two, but three instances where the tracking 
showed that it was delivered to the box several days before.  Turns out 
that the box clerk was either lazy or incompetent and did not leave the 
required pick-up notice in the box directing me to the counter.  In one 
case the station manager searched all over in the station for 
prescription medications several days overdue and finally found it 
hidden away somewhere.  The moral of the story - get the tracking number 
from the shipper and follow it on line from the shipper's notification 
to the USPS through to the delivery attempts.

Although I haven't had occasion to use Elecraft customer support, I feel 
confident that it will be there when I need it.

----
Phil Kane - Beaverton, OR
PNWR CP Hall MP 29.9 - OE District


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