[Elecraft] Elecraft customer service

[Rick Tavan]

Another thing to check for missing packages is your neighbors. One shipment
to me, from Elecraft in fact, got delivered next door. This one was being
tracked, so I knew that the shipper thought it had been delivered. I walked
the block and found it sitting there. In your case, you've had no tracking
reports. If tracking was enabled, it's probably not in the neighborhood. GL,

/Rick N6XI


Rick Tavan
Truckee, CA

On Wed, Mar 28, 2018 at 5:10 PM, Don Wilhelm <donwilh at embarqmail.com> wrote:

> Neil,
>
> I am sorry to hear about your experience with USPS.  They are normally
> quite reliable.  I have been shipping with USPS Priority Mail as well as
> UPS and have not seen a problem with either since 2004.
>
> I would suspect some problem with the plane or truck along the path to
> your address.
>
> The only problem I have ever encountered was with one parcel that was not
> delivered promptly because of some unknown reason - maybe misdirected in
> the bustle of Holiday mail.  It was later delivered to the proper address.
> I normally ship between 1 and 5 parcels each week.
>
> I did have another problem with a shipment to Spain.  The Spanish customs
> return it to me even though the customs fees had been paid by my customer.
> I have to blame that on the customs folks in Spain rather than the USPS.
>
> Have faith.
>
> 73,
> Don W3FPR
>
> On 3/28/2018 7:52 PM, Niel Skousen wrote:
>
>> I bought a QCX kit in January that got lost...   maybe it will show up -
>> late - as a KX2 ???
>>
>> Good Lck !
>>
>> Niel
>>
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