[Elecraft] Elecraft customer service

[Don Wilhelm]

Neil,

I am sorry to hear about your experience with USPS.  They are normally 
quite reliable.  I have been shipping with USPS Priority Mail as well as 
UPS and have not seen a problem with either since 2004.

I would suspect some problem with the plane or truck along the path to 
your address.

The only problem I have ever encountered was with one parcel that was 
not delivered promptly because of some unknown reason - maybe 
misdirected in the bustle of Holiday mail.  It was later delivered to 
the proper address. I normally ship between 1 and 5 parcels each week.

I did have another problem with a shipment to Spain.  The Spanish 
customs return it to me even though the customs fees had been paid by my 
customer.  I have to blame that on the customs folks in Spain rather 
than the USPS.

Have faith.

73,
Don W3FPR

On 3/28/2018 7:52 PM, Niel Skousen wrote:
> I bought a QCX kit in January that got lost...   maybe it will show up - late - as a KX2 ???
> 
> Good Lck !
> 
> Niel
>