[Elecraft] KAT500 Utility Problem (Mac)

[John Woodard]

Hi Jack,
   I did get it working with David, W4SMT's suggestions. It is interesting
that you got the “initializing” pane with a dialog behind it indicating
that a setting is incorrect. Mine just showed the "initializing" pane,
but there was no other way to get rid of it. I wonder if it is an
incompatibility with High Sierra or some other issue. I shouldn't have to
Force Quit to get out of the program. Hopefully Elecraft might take a look
at the programming and compatibility with Mac High Sierra. I'm happy to say
I'm up and running with the KAT500, and tomorrow I'll throw the big switch
to get the KPA500 running. Thanks so much for checking in!

73 de John, WK8A

On Sat, Mar 10, 2018 at 9:06 PM, Jack Brindle <jackbrindle at me.com> wrote:

> John;
>
> Did you get going? When I launch it on my MacBook Pro (macOS 10.13.3) I
> also get the “initializing” pane with a dialog behind it indicating that a
> setting is incorrect. Clicking “OK” on that dialog clears it and also
> removes the “initializing” pane. So what I am asking is whether you might
> have a similar dialog behind that pane. Clearing it should resolve the
> issue.
>
> Let m know if you continue to have problems and we will see how we can
> help.
>
> Jack, W6FB
> Elecraft Engineering
>
>
> > On Mar 10, 2018, at 1:45 PM, John Woodard <john.l.woodard at gmail.com>
> wrote:
> >
> > I'm a proud new owner of a KAT500 and KPA500 and trying to get them set
> up.
> > I am following the 5 page Set Up and Configuration guide from Elecraft,
> and
> > after getting the cables connected, I tried running the KAT500 Utility.
> > Unfortunately, the program seems to hang, as I see a window that says
> > Initializing..., but nothing further happens. I have to Force Quit the
> > program to move along.
> >
> > I've tried relocating the USB connector to different ports, but still no
> > joy. The computer does seem to be able to talk to the KAT500 if I use Tom
> > Lindner's DL2RUM KAT500UI software. So, I'm guessing there is something
> > with the KAT500 Utility that is not working on my computer.
> >
> > My computer is a brand new iMac 27" 2017 running High Sierra macOS
> 10.13.3.
> > I'll be grateful for any tips or suggestions.
> >
> > 73 de John, WK8A
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