[Elecraft] KAT500 Utility Problem (Mac)

[John Woodard]

Hi Ray,
  Thanks for your suggestions! I have been lucky for 9 years with my 2009
iMac, but this year was the year to upgrade. It does look like the KAT500
Utility could use a bit of updating, and it is very weird that it got stuck
looking for a USB-serial driver and couldn't be restarted or interrupted.
Hopefully, Elecraft might take a look at this issue, in case it happens
again. Many thanks again for your help!

73 de John, WK8A

On Sat, Mar 10, 2018 at 6:05 PM, Raymond Sills <raysills3 at verizon.net>
wrote:

> Hi John:
>
> Sometimes, "brand new" comes with issues.  A professional audio group to
> which I belong, has had many posts about various software items that would
> no longer work, or work as expected when some people installed High Sierra.
>
> Me?  I got shafted when my old iMac cratered and I bought a new one with
> Sierra installed.  Turns out, I was not able to restore my up-to-date Time
> Machine backup.  If I had known that ahead of time, I would have tried
> having the old machine repaired... (it was a bad drive).  But at the time,
> I figured that the costs of repairs could be better put into a new machine.
> I also discovered that new machines no longer have a superdrive.  So, I
> had to buy a USB external drive.
>
> Check with Elecraft support, and maybe they will update their Mac version
> of the Utility to be HS compatible.  I suspect that is the issue for you.
> Anyway, good luck.
>
> 73 de Ray
> K2ULR
> KX3 #211
> (yeah, I'm a QRP guy)
>
>
> -----Original Message-----
> From: John Woodard <john.l.woodard at gmail.com>
> To: elecraft <elecraft at mailman.qth.net>
> Sent: Sat, Mar 10, 2018 4:46 pm
> Subject: [Elecraft] KAT500 Utility Problem (Mac)
>
> I'm a proud new owner of a KAT500 and KPA500 and trying to get them set up.
> I am following the 5 page Set Up and Configuration guide from Elecraft, and
> after getting the cables connected, I tried running the KAT500 Utility.
> Unfortunately, the program seems to hang, as I see a window that says
> Initializing..., but nothing further happens. I have to Force Quit the
> program to move along.
>
> I've tried relocating the USB connector to different ports, but still no
> joy. The computer does seem to be able to talk to the KAT500 if I use Tom
> Lindner's DL2RUM KAT500UI software. So, I'm guessing there is something
> with the KAT500 Utility that is not working on my computer.
>
> My computer is a brand new iMac 27" 2017 running High Sierra macOS 10.13.3.
> I'll be grateful for any tips or suggestions.
>
> 73 de John, WK8A
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