[Elecraft] Repair policy for DOA factory assembled products?

[Brian]

Thanks Joe...I thought it was a good question.

73 de KB9BVN


On 4/21/2015 5:27 PM, Joe Marler wrote:
> My question is now answered. Although the policy is not stated anywhere,
> the general Elecraft practice is to expedite repairs on factory assembled
> new products which are DOA. This is a reasonable question because each
> manufacturer or retailer has their own policies about how returns & repairs
> are handled in general vs how they are handled for defective merchandise.
>
> Re whether asking questions about Elecraft policies is a valid topic, the
> list guidelines clearly state: "6a. Please post your experiences....crazy
> ideas...complaints etc. (yes - we do want to hear them)." I wasn't even
> complaining, just asking a question, which I'm glad is now answered.
>
>   Joe, KQ1Q
>
> On Tue, Apr 21, 2015 at 3:55 PM, Joe Subich, W4TV <lists at subich.com> wrote:
>