[Elecraft] This really bugs me

[n5ge at n5ge.com]

Yep,

I wondered about that too..

73,
Tom
Amateur Radio Operator N5GE




On Wed, 25 May 2011 20:21:47 -0700 (PDT), Ken Alexander <k.alexander at rogers.com>
wrote:

>Hi Doug,
>
>I didn't read where it says you contacted Elecraft to discuss this with them.  Did you take this up with them before posting here?  If not, then it seems a little unfair to complain publicly before giving them a chance to resolve the problem for you.
>
>73,
>
>Ken Alexander
>VE3HLS
>
>
>
>--- On Wed, 5/25/11, Doug Person <k0dxv at aol.com> wrote:
>
>> From: Doug Person <k0dxv at aol.com>
>> Subject: [Elecraft] This really bugs me
>> To: elecraft at mailman.qth.net
>> Date: Wednesday, May 25, 2011, 10:39 PM
>> Excuse the bandwidth and feel free to
>> just hit delete if you don't want 
>> to listen to me complain about your favorite company.
>> 
>> I ordered an AF1 active filter mini-module from
>> Elecraft.  Just 
>> something fun to build and play with.  The price is
>> $59.95.  OK, fine.  
>> However, they won't ship it First Class even though their
>> website say 
>> First Class is fine for things up to 14oz.  I'm sure
>> the AF1 weighs less 
>> than 3 ounces.  First Class shipping for this little
>> package would 
>> probably be about $2.00 or less.  The next shipping
>> method available is 
>> Priority Mail.  And this is what bugs me - they want
>> $11.98 to ship a 
>> 3oz package.  Even though we've all seen the Flat Rate
>> shipping ads on 
>> TV a million times and I could ship 10 pounds for $5.20 all
>> day.  The 
>> order details also claims the shipping weight is 2
>> pounds.  Really?  I 
>> have an official Priority Mail shipping box stuffed with a
>> comparable 
>> small kit (WM-1 which is actually much heavier)  and
>> as much bubble wrap 
>> as will fit on my official USPS digital scale and it reads
>> way less than 
>> the 14oz First Class limit (like 8oz).  So the bottom
>> line is I'm being 
>> asked to pay $10 more for shipping then is necessary and
>> more than twice 
>> the going rate for the actual shipping method they claim
>> they're going 
>> to use.  Am I just being a cry-baby?  Or perhaps
>> being retired and 
>> living on a fixed income drives me to care very much about
>> (and really 
>> resent) a hidden $10 charge from a highly respected and
>> trusted 
>> company.  I guess I'll just live without the AF-1 or
>> any of the other 
>> small kits I'd like to buy.
>> 
>> Doug -- K0DXV
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