[Elecraft] This really bugs me

[Ken Alexander]

Hi Doug,

I didn't read where it says you contacted Elecraft to discuss this with them.  Did you take this up with them before posting here?  If not, then it seems a little unfair to complain publicly before giving them a chance to resolve the problem for you.

73,

Ken Alexander
VE3HLS



--- On Wed, 5/25/11, Doug Person <k0dxv at aol.com> wrote:

> From: Doug Person <k0dxv at aol.com>
> Subject: [Elecraft] This really bugs me
> To: elecraft at mailman.qth.net
> Date: Wednesday, May 25, 2011, 10:39 PM
> Excuse the bandwidth and feel free to
> just hit delete if you don't want 
> to listen to me complain about your favorite company.
> 
> I ordered an AF1 active filter mini-module from
> Elecraft.  Just 
> something fun to build and play with.  The price is
> $59.95.  OK, fine.  
> However, they won't ship it First Class even though their
> website say 
> First Class is fine for things up to 14oz.  I'm sure
> the AF1 weighs less 
> than 3 ounces.  First Class shipping for this little
> package would 
> probably be about $2.00 or less.  The next shipping
> method available is 
> Priority Mail.  And this is what bugs me - they want
> $11.98 to ship a 
> 3oz package.  Even though we've all seen the Flat Rate
> shipping ads on 
> TV a million times and I could ship 10 pounds for $5.20 all
> day.  The 
> order details also claims the shipping weight is 2
> pounds.  Really?  I 
> have an official Priority Mail shipping box stuffed with a
> comparable 
> small kit (WM-1 which is actually much heavier)  and
> as much bubble wrap 
> as will fit on my official USPS digital scale and it reads
> way less than 
> the 14oz First Class limit (like 8oz).  So the bottom
> line is I'm being 
> asked to pay $10 more for shipping then is necessary and
> more than twice 
> the going rate for the actual shipping method they claim
> they're going 
> to use.  Am I just being a cry-baby?  Or perhaps
> being retired and 
> living on a fixed income drives me to care very much about
> (and really 
> resent) a hidden $10 charge from a highly respected and
> trusted 
> company.  I guess I'll just live without the AF-1 or
> any of the other 
> small kits I'd like to buy.
> 
> Doug -- K0DXV
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