[Elecraft] This really bugs me

[Eric Swartz WA6HHQ - Elecraft]

Hi Doug,

That does sound a little high. All of the shipping calculations on the 
order form are estimated and we can easily correct them at time of order 
entry.  There could even be a mistake on the form itself.  Give me a 
call tomorrow morning and we'll take a look at the best way to ship it 
to you at low cost. I'll also check the weight of the packaged unit.


73, Eric   WA6HHQ
831-763-4211

_..._


On 5/25/2011 7:39 PM, Doug Person wrote:
> Excuse the bandwidth and feel free to just hit delete if you don't want
> to listen to me complain about your favorite company.
>
> I ordered an AF1 active filter mini-module from Elecraft.  Just
> something fun to build and play with.  The price is $59.95.  OK, fine.
> However, they won't ship it First Class even though their website say
> First Class is fine for things up to 14oz.  I'm sure the AF1 weighs less
> than 3 ounces.  First Class shipping for this little package would
> probably be about $2.00 or less.  The next shipping method available is
> Priority Mail.  And this is what bugs me - they want $11.98 to ship a
> 3oz package.  Even though we've all seen the Flat Rate shipping ads on
> TV a million times and I could ship 10 pounds for $5.20 all day.  The
> order details also claims the shipping weight is 2 pounds.  Really?  I
> have an official Priority Mail shipping box stuffed with a comparable
> small kit (WM-1 which is actually much heavier)  and as much bubble wrap
> as will fit on my official USPS digital scale and it reads way less than
> the 14oz First Class limit (like 8oz).  So the bottom line is I'm being
> asked to pay $10 more for shipping then is necessary and more than twice
> the going rate for the actual shipping method they claim they're going
> to use.  Am I just being a cry-baby?  Or perhaps being retired and
> living on a fixed income drives me to care very much about (and really
> resent) a hidden $10 charge from a highly respected and trusted
> company.  I guess I'll just live without the AF-1 or any of the other
> small kits I'd like to buy.
>
> Doug -- K0DXV
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