[Elecraft] replacement parts delay

[Larry Phipps]

You'll have much better luck on the phone than with email.

Larry N8LP



John D'Ausilio wrote:

>I would think that's very odd. I've ordered parts a number of times,
>and they usually make it across the country within a week.
>
>Maybe a phone call could clear things up?
>
>de w1rt/john
>
>On 2/9/06, John Wiener <jawod at fuse.net> wrote:
>  
>
>>What has been the experience regarding replacement parts and the time
>>between request and fulfillment?
>>I have requested two parts nearly 3 weeks ago.  I have emailed
>>regarding these parts 3 days ago with no response.
>>Has this been the Elecraft approach to customer service?
>>
>>My purchase is over $1700 and I could have purchased several brands
>>at far less with varying degrees of sophistication for quite a bit
>>less money.
>>
>>Several hams have reported excellent customer service.  Have I been
>>misled?
>>
>>John
>>
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>>
>>    
>>
>_______________________________________________
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>Subscriber Info (Addr. Change, sub, unsub etc.):
> http://mailman.qth.net/mailman/listinfo/elecraft    
>
>Help: http://mailman.qth.net/subscribers.htm
>Elecraft web page: http://www.elecraft.com
>
>
>
>  
>