[Elecraft] replacement parts delay

[John D'Ausilio]

I would think that's very odd. I've ordered parts a number of times,
and they usually make it across the country within a week.

Maybe a phone call could clear things up?

de w1rt/john

On 2/9/06, John Wiener <jawod at fuse.net> wrote:
> What has been the experience regarding replacement parts and the time
> between request and fulfillment?
> I have requested two parts nearly 3 weeks ago.  I have emailed
> regarding these parts 3 days ago with no response.
> Has this been the Elecraft approach to customer service?
>
> My purchase is over $1700 and I could have purchased several brands
> at far less with varying degrees of sophistication for quite a bit
> less money.
>
> Several hams have reported excellent customer service.  Have I been
> misled?
>
> John
>
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