[Antennas] Lack of Customer Service Support - Cushcraft

Sun, 03 Feb 2002 09:51:19 -1000

Fellas:
	The bottom line is quit buying CUSHCRAFT antenna! Then you don't have to
worry about parts and bad Customer Service from them...which is NIL and NONE.
	I did! 
	They don't get any more antenna money from me any more. Besides....There
are better products in the
market place. Those that don't serve, they die on the vine!
	Lee


At 12:16 PM 2/1/02 -0000, Bill Mills wrote:
>I had a similar experience with the Cushcraft Customer Service Department
in year 2001.  After two telephone calls and two letters to the Customer
Service Department trying to obtain the correct replacement parts for the
D-40 rotatable dipole antenna, I sent a letter to the President of
Cushcraft.  I received the correct parts within 7 days of posting my letter.
>
>Too bad Bill Cushman is deceased.  I am sure he would not tolerate the
incompetence of the current Cushcraft Customer Service Staff.
>
>Regards,
>Bill Mills
>KC4AA
>
>
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