[Antennas] Lack of Customer Service Support - Cushcraft

Bill Mills [email protected]
Fri, 1 Feb 2002 12:16:20 -0000


I had a similar experience with the Cushcraft Customer Service =
Department in year 2001.  After two telephone calls and two letters to =
the Customer Service Department trying to obtain the correct replacement =
parts for the D-40 rotatable dipole antenna, I sent a letter to the =
President of Cushcraft.  I received the correct parts within 7 days of =
posting my letter.

Too bad Bill Cushman is deceased.  I am sure he would not tolerate the =
incompetence of the current Cushcraft Customer Service Staff.

Regards,
Bill Mills
KC4AA


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