[ADXA] HoIP - Failure to log on.

WB5JJJ wb5jjj at gmail.com
Sat Jul 30 13:25:11 EDT 2022


Several ADXA members have now joined HoIP.  Some without a problem and a
couple with the following anomalies.  HoIP is combining several
previously unconnected servers so things may not work as expected in the
account creation phase just yet.

Please use your full email address as your username.   A call sign  only
may not work.  Pick a compound password (caps, lower, numbers and maybe a
symbol).

Once you get into HoIP and when you try to create a request for a line you
may get a failure.  If you do, you will need to create another account on
the support site.  You can use the same info from before.  This 3rd party
service is not fully integrated yet, so the credentials don't always pass
forward to it yet.  They are fully aware of the problem, and are working
with the 3rd party that services the support ticket site which just takes
time.

If you still have problems, let me know and I will create a trouble ticket
for you to clear things up.  The Admins can see your account creating and
override the normal approval process to grant you access.
73's
George - WB5JJJ
HoIP - 100105
HH - 4969
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