[1000mp] FT-1000MP back ground hiss. Problems?

Fri, 3 May 2002 01:19:50 -0000

The words we love to hear:

"We've never heard of anything like this before."

That one is guaranteed to set me off when I am the hapless complainant.

> -----Original Message-----
> From: [email protected]
> [mailto:[email protected]]On Behalf Of Robert Shohet
> Sent: Thursday, May 02, 2002 22:33
> To: [email protected]
> Subject: Re: [1000mp] FT-1000MP back ground hiss. Problems?
> 
> 
> > Yaesu appears to have denial at the top of the list of responses to
> > customers. This is not unusual when dealing with customer 
> service, and not
> > just with Yaesu or other radio companies.
> 
> Exactly!  The protocol is:
> 
> 1) If you deny the problem, then there is no problem.
> 
> 2) If there is no problem, then you do not have to fix it.
> 
> 3) If someone claims there is a problem, then you tell them that 
> there is no
> record of a problem (because no one ever acknowledged it or wrote 
> it down).
> 
> 4) Most people when treated in this manner, simply "go away".  
> Then there is
> no problem.
> 
> 5) Repeat steps 1 - 4.
> 
> Sound familiar?
> 
> Bob KQ2M
> 
> 
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