[Yaesu] Yaesu Repair Facility at Cypress, CA

[Keith Dutson]

My FTdx9000D cost $83 to ship to Yaesu from Houston and this included
$12,000 insurance.  Why did your shipping cost so much?

73, Keith NM5G

-----Original Message-----
From: yaesu-bounces at mailman.qth.net [mailto:yaesu-bounces at mailman.qth.net]
On Behalf Of N8NN
Sent: Monday, October 16, 2006 7:50 PM
To: Yaesu at mailman.qth.net
Subject: [Yaesu] Yaesu Repair Facility at Cypress, CA

Can someone help me with the Yaesu repair facility?  Who is the manager I
should speak with about getting my Quadra amplifier repaired.

I shipped my Quarda amplifier and power supply to Yaesu after it failed to
turn on.  It gave no failure symptoms before failing to turn on.  I am the
original owner and it has never failed before.

Yaesu replaced one $0.93 resistor and charged me $245 labor.  I paid $274.13
for shipping out and back, for a total repair bill of $520.06.

When it arrived back the amplifier did not work.  The Quadra will turn on,
but will not pass the self test.  The failure message is #1005 Excessive PA
DC Voltage.

Yaesu charged me $70 (one hour) to check out the amplifier and power supply
together before shipping them back to me.

Any suggestions would be appreciated.

Bert, N8NN
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