[Wswss] Re: FW: [VHF] SSBUSA WARNING: Update

[crownhaven]

This news about SSB Electronics is disconcerting.  I own four of Jerry's 
preamps and two sequencers.  He has certainly played a major role in 
making wanted/needed products available to the VHF and above community 
for years.

I would hope that someone might give Jerry a call and offer him the 
opportunity to account for this.  Hopefully, he can correct this 
situation and make his customers happy. 

Who knows what is going on.  He may be having personal problems, etc.  
But, he needs to take care of his customers at the first opportunity.

Steve, N4JQQ, EM55

Dave Smith wrote:

>Friends,
>
>This is an update to my email about SSB USA. There have been 8 replies to my
>original posting. Five of the 8 respondents replied to me privately. Two
>replied to the VHF, WSWSS and Moon-Net reflectors and one replied only to
>the Moon-net reflector. 
>
>Of the 8 responders, 7 had as bad or worse stories about SSB USA than my
>story. One responder was an alternative repair service (thanks Jeff!).
>
>The reason I sent the preamp to SSB for repair is that is where I purchased
>the preamp and, in my first call to him, Gerry assured me that he had an HP
>8970 N/F meter to properly set the bias on the GaAsFET for best S/N. As
>stated earlier, I sent him the preamp based upon the information he gave me
>in our first phone conversation in January. I have called him three
>additional times since then asking about my preamp. Each time he assured me
>that he would get it out right away! I subsequently sent him a letter a few
>weeks ago (after the June VHF contest) instructing him to return my preamp
>repaired or not. He has not replied.
>
>This is the last email from me to the reflectors regarding this subject.
>Sorry for the bandwidth and your time but I thought it was valuable
>information for the groups.
>
>Best regards,
>
>Dave / W6TE
>
>
>
>-----Original Message-----
>From: owner-vhf at w6yx.stanford.edu [mailto:owner-vhf at w6yx.stanford.edu] On
>Behalf Of Dave Smith
>Sent: Sunday, August 13, 2006 11:27 PM
>To: VHF; WSWSS; Moon-Net
>Subject: [VHF] SSBUSA WARNING
>
>Friends,
>
> 
>
>I do not like writing this email but I must. I returned a 2 meter preamp to
>Gerry at SSBUSA for repair after last January's VHF's contest. I called him
>before I returned the preamp. Gerry assured me that the preamp would be
>repaired and returned to me within a couple of weeks. I called him on THREE
>additional occasions BEFORE the June contest. The last time I called him he
>assured me that the preamp would be repaired and would be returned to me
>before the June contest..That didn't happen. I sent him a letter five weeks
>ago asking that my preamp be returned to me repaired or not. He has not
>responded. Period and he has my preamp!
>
> 
>
>I do not like to send message such as this, but it appears that SSBUSA and
>Gerry is a DEADBEAT!
>
> 
>
>My reason in sending this email is to make my VHF and EME friends beware of
>the Non-existent service and deception of Gerry's service practices.
>
> 
>
>Best Regards,
>
> 
>
>Dave Smith / W6TE 
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>