[TheForge] OT - RANT - NEVER get a CapitalOne CC

[Andy Gladish]

In an era when companies are cutting customer support it's hard to imagine  
that they spent less resisting your refund than it would have cost to just  
do it.
I'd chalk it up to inefficient practices, rather than malice- though each  
company DOES have a Department of Malicious Practices...

On Mon, 24 Nov 2008 14:06:23 -0800, <dann at wctatel.net> wrote:

> Another trick they do.. They'll  give you a dollar amount, and then shift
> it to some kind of gift certificate ... say at say..  a Red Lobster  or
> OutBack Stake House.