[TheForge] Cordless drills

Kevin Donahoe flyinpig at go-concepts.com
Wed Jan 26 16:09:49 EST 2005


There's that soft thing again.  I know HD can be frustrating, but I'm afraid
I don't get any better service, often worse, at the local hardware!

Thanks fellows.

Kevin

  >-----Original Message-----
  >From: theforge-bounces at mailman.qth.net
  >[mailto:theforge-bounces at mailman.qth.net]On Behalf Of Justin Fellenz
  >Sent: Wednesday, January 26, 2005 3:50 PM
  >To: Sponsored by ABANA
  >Subject: Re: [TheForge] Cordless drills
  >
  >
  >I suggest duct-taping pillows to all your tools.
  >
  >Seriously, about Ridgid. First of all, Home Despot has gone onto my
  >do-not-patronize list because there's never anyone around and if they
  >are they don't know anything, often including the language. Great for
  >those folks for getting out and working, but it says that home depot is
  >getting low low prices by paying slave wages. Theyre kind of harbor
  >freight-like now. Lots of cheap stuff, no service.
  >
  >Anyway. I burnt out a brush on my ridgid chop saw the other day and had
  >to send it back to Ridgid for warrantee. Seemed to me it would be a
  >legitimate, well within warrantee period, I didn't drop it, it died in
  >the line of duty. It came back 6 weeks later (if I'd made my living
  >with it I'd have had to buy a new one the day it went out), the guy
  >from home depot called me (see above description) and told me that the
  >saw I had sent in for "repair" (not warrantee) had come back with a tag
  >that said the brush would be $130 so I should buy another one. It didnt
  >seem that he had any idea that it was supposed to be warranteed, so I
  >dont know why or if ridgid said it was ineligible--maybe whoever sent
  >it in said it was for repair. So now I have to go there, get the case
  >number, call ridgid, find out why it wasn't covered, and then buy a new
  >saw.
  >
  >Short answer, the tools are ok, but it seems that there's effectively
  >no warrantee. So, pillows.
  >
  >JRF
  >--- Dan Tull <dantull at numail.org> wrote:
  >
  >> Don't be so hard on em.
  >>
  >>
  >> Ridgid
  >> ----- Original Message -----
  >> From: "Kevin D" <flyinpig at go-concepts.com>
  >> To: "Theforge" <theforge at mailman.qth.net>
  >> Sent: Wednesday, January 26, 2005 2:55 PM
  >> Subject: [TheForge] Cordless drills
  >>
  >>
  >> > Folks,
  >> >
  >> > My cordless Dewalt drill took a three foot fall (on concrete)
  >> yesterday
  >> > and
  >> > just pretzelled something bad.  I recall seeing some add for a
  >> brand that
  >> > was dropped from 12? feet and still useable.  Anybody remembers who
  >> that
  >> > might be, or have some recommendations?
  >> >
  >> > Thanks, Kevin Donahoe
  >> >
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