[TheForge] Cordless drills

[Justin Fellenz]

I suggest duct-taping pillows to all your tools.

Seriously, about Ridgid. First of all, Home Despot has gone onto my
do-not-patronize list because there's never anyone around and if they
are they don't know anything, often including the language. Great for
those folks for getting out and working, but it says that home depot is
getting low low prices by paying slave wages. Theyre kind of harbor
freight-like now. Lots of cheap stuff, no service.

Anyway. I burnt out a brush on my ridgid chop saw the other day and had
to send it back to Ridgid for warrantee. Seemed to me it would be a
legitimate, well within warrantee period, I didn't drop it, it died in
the line of duty. It came back 6 weeks later (if I'd made my living
with it I'd have had to buy a new one the day it went out), the guy
from home depot called me (see above description) and told me that the
saw I had sent in for "repair" (not warrantee) had come back with a tag
that said the brush would be $130 so I should buy another one. It didnt
seem that he had any idea that it was supposed to be warranteed, so I
dont know why or if ridgid said it was ineligible--maybe whoever sent
it in said it was for repair. So now I have to go there, get the case
number, call ridgid, find out why it wasn't covered, and then buy a new
saw.

Short answer, the tools are ok, but it seems that there's effectively
no warrantee. So, pillows. 

JRF
--- Dan Tull <dantull at numail.org> wrote:

> Don't be so hard on em.
> 
> 
> Ridgid
> ----- Original Message ----- 
> From: "Kevin D" <flyinpig at go-concepts.com>
> To: "Theforge" <theforge at mailman.qth.net>
> Sent: Wednesday, January 26, 2005 2:55 PM
> Subject: [TheForge] Cordless drills
> 
> 
> > Folks,
> >
> > My cordless Dewalt drill took a three foot fall (on concrete)
> yesterday 
> > and
> > just pretzelled something bad.  I recall seeing some add for a
> brand that
> > was dropped from 12? feet and still useable.  Anybody remembers who
> that
> > might be, or have some recommendations?
> >
> > Thanks, Kevin Donahoe
> >
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> 
> 
> _______________________________________________
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