[TheForge] Postal woes..a lesson learned
Andy Vida
[email protected]
Wed Jan 7 22:35:01 2004
H and P Foster wrote:
>
> I am writing this feeling very relieved as a client in Colorado has finally
> received a package that I had sent from central Canada on Dec 9. They had
> paid for the order by PayPal on the 9th and chose that I send it regular Air
> Mail as opposed to Express Post as it saved about $8.00
>
> Well we had just about given up hope of it arriving and I was planning to
> start redoing the order of 11 items. I had started an investigation at this
> end at Canada Post who promissed a refund up to a max of $130.00 even though
> the parcel was not insured. I was told wrongly that I could not insure this
> type of mail.
>
> In the future for my own piece of mind and sanity retention, I will only
> ship Express Post where I can insure for the amount I choose, and I get a
> tracking number that I can use to follow the parcel on the internet until it
> gets received.
>
> I'm sure some of you have had similar situations in the States
This is sound reasoning. For the few extra dollars,
it's worth having insurance and tracking.
Beware that when a parcel leaves the USA, the insurance
applies ONLY to the point where it arrives a the foreign
customs area. If it gets lost after that, you're SOL.