[TheForge] Postal woes..a lesson learned

[Carl Tappan]

I have no experience with the Canadian postal system, but I will tell
you, it cannot be worse than USPS. They have screwed me over more times
than I can count. I now UPS absolutely whenever I can, since they have
yet to lose a package. With USPS the fact that they are technically a
government agency has convinced them that they can give up on customer
service.

On Wed, 2004-01-07 at 21:31, H and P Foster wrote:
> I am writing this feeling very relieved as a client in Colorado has finally
> received a package that I had sent from central Canada on Dec 9.  They had
> paid for the order by PayPal on the 9th and chose that I send it regular Air
> Mail as opposed to Express Post as it saved about $8.00
> 
> Well we had just about given up hope of it arriving and I was planning to
> start redoing the order of 11 items. I had started an investigation at this
> end at Canada Post who promissed a refund up to a max of $130.00 even though
> the parcel was not insured.  I was told wrongly that I could not insure this
> type of mail.
> 
> In the future for my own piece of mind and sanity retention, I will only
> ship Express Post where I can insure for the amount I choose, and I get a
> tracking number that I can use to follow the parcel on the internet until it
> gets received.
> 
> I'm sure some of you have had similar situations in the States
> 
> Harry Foster
> Rusty Dog Forge
> 
> 
> _______________________________________________
> http://mailman.qth.net/mailman/listinfo/theforge
> theforge mail list group photo site is
> http://www.photoaccess.com
> Login:  blacksmithblacksmith@hotmail.com
> password:  anvil
> ___________
> 
> 
> 
>