[SADXA] Deceptive Consumer Pricing at Elliott Electric Supply...

[WD7F - John]

Chuck, you're talking about ANNIE!  Annie has been behind the counter of
local electronics stores here in Tucson since the first time is saw her at
Inland Electronics at Palo Verde and Ajo back about 1981.  She's quite a
gal. 

Some folks just get upset at the slightest.  Recently, I bought a relay that
said 115VAC on I, surplus, of course, and it turned out to be 12VDC.  It
smoked, of course.  Roger gladly gave me another.

Never had a problem at Elliot's.  Yeah, it's higher than on-line, generally,
but you can't go on line and pick up that item and have it NOW!  Don't
through them under the bus because one fella' is a bit disgruntled. 

de WD7F
John

-----Original Message-----
From: SADXA [mailto:sadxa-bounces at mailman.qth.net] On Behalf Of Chuck
Smallhouse
Sent: Thursday, September 11, 2014 4:06 PM
To: sadxa at mailman.qth.net
Subject: [SADXA] Deceptive Consumer Pricing at Elliott Electric Supply...

I have bought items from Elliott Electronics since before I received my
Amateur Radio licence in '47, when "Hap" Elliott owned and ran it.

Either I've been naive or unobservant, but I don't believe that I've ever
experienced what was just described.  The sales personnel have been
courteous and usually quite knowledgeable and helpful.  Certainly their
prices are often uncompetitive with what you can find on an Internet site or
in a major distributor's catalog, however you need to factor in immediate
availability and local sales tax, versus a delayed delivery and shipping
costs and sometimes also 
local sales tax.   Amazon is a current example.

Their present sales force does change often, I don't imagine that their
salaries are overly generous.  The lady who has been behind the counter, it
seems forever, is especially helpful, friendly and knowledgeable as well as
being quite bilingual.  This a very positive attribute, which a high
percentage of their sales personnel are capable.  This must present a
welcoming and pleasant atmosphere, for their customers that are our
neighbors from across the border.

I have disgustedly witnessed the attitudes of some sales personnel. 
of large department stores in Tucson, who have obviously been raised in
Hispanic and probably bilingual homes, who refuse to acknowledge 
questions asked in Spanish, by visiting Mexican customers.   At times 
with my very limited Spanglish, I've been somewhat successful in
interceding.

Chuck,  W7CS

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