[SADXA] Deceptive Consumer Pricing at Elliott Electric Supply...

[Chuck Smallhouse]

I have bought items from Elliott Electronics since before I received 
my Amateur Radio licence in '47, when "Hap" Elliott owned and ran it.

Either I've been naive or unobservant, but I don't believe that I've 
ever experienced what was just described.  The sales personnel have 
been courteous and usually quite knowledgeable and 
helpful.  Certainly their  prices are often uncompetitive with what 
you can find on an Internet site or in a major distributor's catalog, 
however you need to factor in immediate availability and local sales 
tax, versus a delayed delivery and shipping costs and sometimes also 
local sales tax.   Amazon is a current example.

Their present sales force does change often, I don't imagine that 
their salaries are overly generous.  The lady who has been behind the 
counter, it seems forever, is especially helpful, friendly and 
knowledgeable as well as being quite bilingual.  This a very positive 
attribute, which a high percentage of their sales personnel are 
capable.  This must present a welcoming and pleasant atmosphere, for 
their customers that are our neighbors from across the border.

I have disgustedly witnessed the attitudes of some sales personnel. 
of large department stores in Tucson, who have obviously been raised 
in Hispanic and probably bilingual homes, who refuse to acknowledge 
questions asked in Spanish, by visiting Mexican customers.   At times 
with my very limited Spanglish, I've been somewhat successful in interceding.

Chuck,  W7CS