[R-390] Re: Bad Overseas EBay Experience

[Barry Hauser]

> The moral is don't get mad like I did and go off half cocked, just makes 
> things worse.  Now have to contact PayPal and try to get the second 
> payment back that he can't get out of PayPal since he doesn't use it. 
> Surprised PayPal even took the payment.
>
> Bill N6PY


Yeah Bill, we told you so, nyaa nyaa ;-)

As I mentioned privately, copies of cancelled checks -- front and back -- go 
a long way to proving payment and getting around bookkeeping and ID glitches 
that can occur.

As far as paypal is concerned:  If he _does not have a paypal account_, then 
you should still be able to cancel the payment and it will do a credit card 
credit.  If he (or someone else) does have a paypal account under the ID you 
paid to, then the recipient has to either refuse the payment or, if it went 
through, issue a refund.  He may not be aware that he can do this and if 
it's in that status, paypal may refuse to undo the payment just like that. 
You may have to explain to the seller that it was credited to his account, 
and while he doesn't use paypal, he can still issue a refund -- there is a 
procedure for that.  If he "doesn't use paypal" the funds are still credited 
to his account because -- not using it -- he, therefore, has not requested a 
check or transfer to his bank.  In other words, you paid a viable paypal 
account and he still has access to it from his end.

Best to have him issue a refund as such -- which exists -- not a repayment, 
otherwise the fees are charged again as if he bought something from you. 
First step though is to go into your paypal account and scroll down to the 
transaction and read carefully -- it might say "pending" or similar and have 
a "cancel" button next to it.  If it looks like all the others, then it 
credited to his account and you go with Plan B.

Hope this helps.

Barry