[R-390] eBay advice

Thu, 21 Aug 2003 11:01:44 -0400

Hi Gang:

I don't want to prolong the ebay thread (and there is a separate "ebay-FS"
list we should use so we can fully explore these things.)

However, I have come across a series of valid email problems.  Many ISP's
are using "Spamcop".  If your domain or ISP address (12-digit number) is
hijacked by a spammer, it could be listed temporarily on the reject list
these things accumulate.  So, if you've tried to email the usual way and get
no results, try using the ebay contact feature.  (Click on the ebay handle
of the seller, not the email address alongside it.)  This will come from
ebay's own sendmail servers.

There can be the reverse problem.  Ebay was down last night and there were
some announcements that suggested emails were not going out.  For example, I
had a paypal payment advice not get to a seller, though it posted on the
system.  So, there may be the reverse problem  -- send your own email in
addition to the ebay communications.

Finally, ebay has a member lookup feature in case you're having trouble
reaching a buyer or seller.  You have to wend your way through help screens
to find it -- they don't make it easy.  After you enter your ID, the
seller's ID and the item number, it emails both of you with name, city and
phone number.  Just this is sometimes enough to shake loose a 'possum --
even before calling.  So give it a few hours, then call.  (If you have
trouble finding it, let me know.)  When someone's computer goes down,
they're usually up the creek without a paddle, and phone is the only way.

It used to be that sellers were more proactive in contacting buyers, but
that's no longer the case.  There is actually no excuse for waiting for the
buyer to respond with an address to come up with the shipping cost -- ebay
now provides the seller with the winner's zip code automatically.

Even with all the automatic stuff they have now, I won't make a payment
unless I get something that indicates the seller is still alive and in
country (unless it's under $10 or so.).

Barry

----- Original Message -----
From: "Veenstra, Lester" <[email protected]>
To: "Terry O'Laughlin" <[email protected]>;
<[email protected]>
Sent: Thursday, August 21, 2003 7:40 AM
Subject: RE: [R-390] eBay advice

> I have one currently ignoring requests for shipping information
> It turns our EBAY has no interest in helping the buyer in this situation.
>     Les   K1YCM/3
>
> -----Original Message-----
> From: Terry O'Laughlin [mailto:[email protected]]
> Sent: Wednesday, August 20, 2003 7:41 PM
> To: [email protected]
> Subject: [R-390] eBay advice
>
>
> Anyone on the list ever have a eBay seller try to unilaterally cancel a
> completed auction because he was unhappy with the selling price?  I want
my
> radio!
>
> Best,
> Terry O'
>
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