[R-390] Re: UPS is Garbage

[blw]

Heinz,

You got a lot of the facts wrong in some places. Rick was out money in the
end. UPS did the damage, not Rick.


Barry


> Hi,
> 
> nice to hear the other side's view.
> 
> 
> The facts are:
> 
> Bill got a radio damaged by UPS. The damage is estimated at $300 (by
> Rick?). He gets replacement parts for free from Rick to do the repair
> work himself because he fears more damage when the R-390 is shipped back
> and forth again. He doesn't get any money only the parts and has to
> invest his work.
> 
> Rick sends a few parts for free and settles the claim with UPS. He gets
> $150 out of it. 
> 
> Well to me Ricks business attitude still stinks. The parts sent for free
> are not worth $150 and he makes a nice profit out of it. Bill has to
> invest his work but the front panel is still damaged. If I would have to
> sit trial over this I would have paid Rick for the parts plus shipping
> cost and give the rest of the money to Bill.
> 
> Ok start the flames, I have the fire extingisher ready.
> 
> Vy 73
> de Heinz DH2FA, KM5VT