[R-390] Re: UPS is Garbage

Thu, 7 Nov 2002 15:26:48 -0600

Mike and group,

        I agree with what you are saying....there are two sides to every
story!

I don't think there has been a crucifiction here.

I see quite a few items offered for sale on the lists and on the auction
sites with the statement that

"All damage claims to be settled between the buyer and the shipping
company".

That does not make the shipping company responsible to the buyer....it only
attempts to relieve the shipper of any responsibility to the customer in the
event of shipping damage.  Most shipping companies will not give the buyer
the time of day during one of these events beyond allowing the inspector to
see the package in question and maybe doing some of the paper work.  Any
money that changes hands during claims settelment will be between the
shipper and the shipping company...not the buyer.  That is not likely to
happen unless the seller pursues the claim....

So I guess "Buyer Beware" is in order if you are dealing with someone that
doesn't want to accept the responsibility that the shipping company's place
upon them!

Cecil Acuff
WB5VCE
www.r1051.com

----- Original Message -----
From: Michael Melland <[email protected]>
To: Cecil Acuff <[email protected]>; Bill Keller
<[email protected]>; Dan Arney <[email protected]>
Cc: <[email protected]>
Sent: Thursday, November 07, 2002 2:42 PM
Subject: Re: [R-390] Re: UPS is Garbage

> I think in all fairness that if one is concerned about
> this incident they should talk to Rick and get the story
> from his perspective.  I did... the basic facts are not in
> dispute.  The radio was done and shipped back as it was
> received via UPS.  The radio was damaged by UPS.
>
> Here is where things get a little "fuzzy".  There is no
> implication anyone is being less than truthful here...
> however there appear to be details that have not been
> related in the information provided.  In my experience
> this isn't uncommon at all... everyone has a different
> point of view... often reflected in their individual
> recollection of an incident.
>
> Before crucifying Rick Mish and telling each other what he
> "should" have done I suggest you get "all" the facts from
> each side.
>
> And.... for those who might ask... I have never met Rick
> Mish.  All I know is he has been immensely helpful, fair
> and kind to me... a guy he has never even met.  And...
> when I sent my R-390A to him in May his terms were clear
> and up-front regarding damage claims.  And I agreed to the
> terms.... if I didn't accept or agree with them I was free
> to turn elsewhere.  That's the American way...
>
> Mike
>
> --
> Michael Melland, W9WIS
> Winneconne, WI USA
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