[R-390] Re: UPS is Garbage

[scott]

You are joking, right?
UPS sent Rick a check for half of the damage to YOUR
radio and he never fixed it or sent the check to you?
If I am interpreting this right you got shafted by
both.   A handle and a couple of used crystals are worth next to nothing.
UPS holds the lesser of the blame here.


Scott



----- Original Message -----
From: "Bill Keller" <kellerfamily01@charter.net>
To: "Dan Arney" <hankarn@pacbell.net>
Cc: <r-390@mailman.qth.net>
Sent: Thursday, November 07, 2002 12:40 PM
Subject: Re: [R-390] Re: UPS is Garbage


> I'm brand new to the net, so If I'm breaking any rules by mentioning names
> on the net, someone please let me know.  But to answer Dan & Bob's
question,
> the restorer was, surprisingly, Rick Mish.  To be as fair as I can to
Rick,
> he did send me a rack handle to replace the one that UPS had sheared off
the
> right side of the receiver and four used crystals to help get the radio
> working right again.  According to the local UPS investigator, the radio
had
> gotten caught on a conveyor mess-up and the box damaged.  It was then
flung
> off the conveyor onto a concrete floor shearing off the right side rack
> handle and damaging the front panel.  They thought it then bounced and
came
> back down on the bottom left side of the front panel and doing damage
there.
> The thing is it wasn't supposed to have been on the conveyor in the first
> place.  Rick was extremely critical of UPS and urged me to take them to
the
> cleaners and get every penny of reimbursement for the damage.  But he
didn't
> want the radio sent back to him for repair because, as he told me, he had
a
> back log of other work it would cut into and that UPS would never give him
> his money for the work.  Anyway, the thing that really upset me was that,
> while I was waiting patiently for over a year trying to get UPS to settle
> the claim with me, Rick and UPS had already made another deal on the side
> for their own mutual benefit, and no one bothered to tell me about it.  I
> wrote a letter to both UPS and Rick and told them how I felt about the way
> this matter had been handled, but I never got any response from either
one.
> Bill K.
> ----- Original Message -----
> From: "Dan Arney" <hankarn@pacbell.net>
> To: "Bill Keller" <kellerfamily01@charter.net>
> Cc: <r-390@mailman.qth.net>
> Sent: Wednesday, November 06, 2002 9:34 PM
> Subject: Re: [R-390] Re: UPS is Garbage
>
>
> > Who was the restorer that raked you over the coals?
> > Hank,
> > KN6DI
> > We can stay away from him.
> >
>
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