[R-390] Re: UPS is Garbage

[Bill Keller]

I'm brand new to the net, so If I'm breaking any rules by mentioning names
on the net, someone please let me know.  But to answer Dan & Bob's question,
the restorer was, surprisingly, Rick Mish.  To be as fair as I can to Rick,
he did send me a rack handle to replace the one that UPS had sheared off the
right side of the receiver and four used crystals to help get the radio
working right again.  According to the local UPS investigator, the radio had
gotten caught on a conveyor mess-up and the box damaged.  It was then flung
off the conveyor onto a concrete floor shearing off the right side rack
handle and damaging the front panel.  They thought it then bounced and came
back down on the bottom left side of the front panel and doing damage there.
The thing is it wasn't supposed to have been on the conveyor in the first
place.  Rick was extremely critical of UPS and urged me to take them to the
cleaners and get every penny of reimbursement for the damage.  But he didn't
want the radio sent back to him for repair because, as he told me, he had a
back log of other work it would cut into and that UPS would never give him
his money for the work.  Anyway, the thing that really upset me was that,
while I was waiting patiently for over a year trying to get UPS to settle
the claim with me, Rick and UPS had already made another deal on the side
for their own mutual benefit, and no one bothered to tell me about it.  I
wrote a letter to both UPS and Rick and told them how I felt about the way
this matter had been handled, but I never got any response from either one.
Bill K.
----- Original Message -----
From: "Dan Arney" <hankarn@pacbell.net>
To: "Bill Keller" <kellerfamily01@charter.net>
Cc: <r-390@mailman.qth.net>
Sent: Wednesday, November 06, 2002 9:34 PM
Subject: Re: [R-390] Re: UPS is Garbage


> Who was the restorer that raked you over the coals?
> Hank,
> KN6DI
> We can stay away from him.
>