[R-390] R-388 knobs, etc

[Tom M.]

I got a R-725 sent to me, single boxed with a few lame peanuts thrown in.

Arrived unscathed.  Just dumb luck.

Tom


--- blw <ba.williams@charter.net> wrote:
> 
> > Chances are, the claim will be refused outright, but that will establish
> > officially that the fault was in the packing.  (If UPS has any standard,
> > from what I've heard, it's "original packing" (yeah, right) or in-place
> > foam.)  So you may be out of luck from the get-go.  However, you then
> should
> > seek compensation from the seller.
> > 
> > If it's just the knobs and no damage to the PTO or anything else, I suggest
> > you "settle out of court".  Ask the seller to repay you for the knobs.
> > 
> > Barry
> 
> 
> Barry and Bruce,
> 
> I sent a double boxed scanner that I sold to a guy in Texas. It arrived
> damaged and he sent it back to me for a claim. I refunded his money. The
> original packing had a puncture hole in the top where something thin and
> sharp pierced both boxes and caused some damage to the radio.
> 
> I got the runaround from UPS for weeks. Finally, an inspector showed up and
> suggested that I return the radio for warranty repair. The guy either didn't
> notice or didn't care that my wife heard this too, so she was my witness. I
> called the big UPS office for Alabama and got a higher level type on the
> phone. When I gave the inspector's name and said that I had a witness to the
> suggested fraudulent warranty scam I got a pretty fast decision to pay for
> repairs at an authorized dealer.
> 
> I got my RBL-5 from ebay. The guy wrapped in up into a great big ball of
> thick foam pieces. This was put in a big box with lots of foam packing
> around the radio-foam-ball so that it was tightly positioned.  It was well
> insulated with several more inches of foam pieces so tight they couldn't
> shift or settle. This is the box that spent days being misrouted to
> somewhere like Minnesota, back to the seller in California, then to Arizona,
> and finally to me via the friendly folks at UPS. It arrived in good shape.
> 
> 
> Barry
> 
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