[Premium-Rx] RF-3230

[Berndt Josef Wulf]

G'day Steve,

many thanks for your input. I understand the matters you raise very well. The 
reason for my initial email was to dismiss the proclaimed fact that Harris 
provides good service free of charge to our community based upon my own 
experience. In case of the RF590A audio PCB, a simple reply to the fact that 
this part was no longer available would have sufficed. Instead I was 
communicating with a brick wall that never replied.

I don't believe that withholding the support for equipment due to export 
license requirement is a valid reason as a license is obtainable in most 
cases.

Yes, the RF-590A may be a bad examples, however I also enquired about display 
modules and audio boards (same as for RF590A) for the R2368/URR (optional), 
service manual for the RF-1110, which were listed as supported.

This lack of support has prompted me to design my own display modules and my 
plan is to do the same for the 10073-5800 A23 audio assembly.

73, Berndt
VK5ABN

On Wednesday 30 September 2009 07:25:48 Steve Sykes wrote:
> Berndt,
> The RF-590A is no longer really in production so new boards would have
> to be made from scratch.   Also there would be a problem of export
> license. We will still support repairs, depending on the equipment.
> There are only a couple of people around who work on these strategic
> radios.  Most of our work now is Tactical equipment.
> Manuals are difficult as well as printed ones are not usually provided
> unless requested.
>
> Steve KD2OM
>
> On 09/29/2009 09:45 AM, Berndt Josef Wulf wrote:
> > Yes,
> >
> > I've approached Harris attempting to purchase five RF-590A audio
> > boards, to no
> > avail. Received a lot of goodwill talk and a phone number to ring,
> > which was
> > redirected to a mailbox. Messages left at the mailbox were never
> > followed.
> >
> > I'm only a collector of Harris equipment for the past two years and
> > hence can
> > only report my experience during this time and I'm not the only one!
> >
> > 73, Berndt
> > VK5ABN
> >
> > On Tuesday 29 September 2009 20:02:13 m.ford wrote:
> >> You're joking, right?
> >>
> >> To get something from Harris is trying to get blood from a stone.
> >>
> >> 73, Berndt
> >> VK5ABN
> >>
> >> Actually, no.
> >> I still have the invoice.
> >> Has something changed in fifteen years?
> >>
> >> Mike Ford
> >>
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