[PCR-1000] PCR-1000 and Radiocom 4.0

Fri, 20 Sep 2002 18:42:08 -0700

Clearly, they ( Icom ) need to have their collective heads examined on
this issue.  Has ANYONE received ANY assistance from Icom in regards to
this Bonito software for ANY issue that may have resulted in discomfort
??  I would really be interested to hear if this has occurred.  As I
have a beef with them in regards to a corrupted EEPROM that this
software caused, adding $150.00US to the price of my first radio.  And,
irregardless of Bonito being in bed with Icom, or vice-versa, they never
would have answered anyway.  Ahh... The price of wisdom.....

73

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Tim Thornton
Sent: Friday, September 20, 2002 12:24 PM
To: [email protected]
Subject: RE: [PCR-1000] PCR-1000 and Radiocom 4.0

The deal with Bonito and Icom was that ICOM provide all the end user
technical support, so don't be surprised if Bonito don't answer.

Tim Thornton

-----Original Message-----
From: [email protected]
[mailto:[email protected]]On Behalf Of Brian W. Antoine
Sent: 18 September 2002 17:07
To: [email protected]
Subject: Re: [PCR-1000] PCR-1000 and Radiocom 4.0

At 08:57 AM 9/18/02, you wrote:
>Since a few weeks (or months?) Icom has been delivering the PCR-1000
with
>Bonito's Radiocom 4 software instead of Icom's own control software.
>
>I am encountering a problem which I have brought to the attention of
Bonito
>but which Bonito does not feel they wish or can answer.

  Given Icom's track record, you seriously expected them to provide
useful
software with the radio?  They're probably providing Radiocom 4 because
they
got a great deal on it.

Bonito:  "You can have as many copies as you want, but you don't get
support."
Icom:    "Thanks!"

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