[PCR-1000] PCR-1000 and Radiocom 4.0

Wed, 18 Sep 2002 13:01:42 -0400

OMG---I was actually drafting up a reply to this effect:

Bonito:  "What about when our software corrupts the EEPROM?"
Icom:   "We'll say it's 3rd party software, and deny a warranty repair."

I can't believe it actually happened to you.

Wait--actually, yes I can.

Mark <-- fortunate to have backed his up before corruption

At 09:44 AM 9/18/2002 -0700, you wrote:
>I have used, with much discontent, the Bonito software, which, in the end,
>corrupted my EEPROM.  Before I realized that it is one of the highest
>necessities to back up the EEPROM data, I had to pay $150.00US to re-align the
>radio.  Bonito effectively wipes their collective hands after you purchase
>their software, which does not do what it purports.  Funny thing: Icom charged
>me for receiver alignment, because I used third party software !  GET A CLUE.
>The software is garbage.  CAVIAT EMPTOR !!
>
>73
>
>On Wed, 18 Sep 2002 09:06:55 -0700 "Brian W. Antoine" <[email protected]>
>wrote:
>
> > At 08:57 AM 9/18/02, you wrote:
> > >Since a few weeks (or months?) Icom has been
> > delivering the PCR-1000 with
> > >Bonito's Radiocom 4 software instead of Icom's
> > own control software.
> > >
> > >I am encountering a problem which I have
> > brought to the attention of Bonito
> > >but which Bonito does not feel they wish or
> > can answer.
> >
> >   Given Icom's track record, you seriously
> > expected them to provide useful
> > software with the radio?  They're probably
> > providing Radiocom 4 because they
> > got a great deal on it.
> >
> > Bonito:  "You can have as many copies as you
> > want, but you don't get support."
> > Icom:    "Thanks!"
> >
> >
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Mark L. Hammond  [N8MH]